Version: 1.0
Last updated: 23 October 2026
Effective date: 23 October 2026

1. Introduction

This Acceptable Use and Content Policy explains the standards of conduct and content permitted on Niyazmandiha, a platform operated by Alki Labs Ltd.

It applies to business owners, registered users, advertisers, reviewers and anyone submitting or communicating content through the platform.

Users must be at least 18 years old to register an account or publish content.

By using Niyazmandiha, you agree to comply with this policy, our Terms of Service and any additional rules applicable to specific features.

2. General Content Standards

All content submitted to Niyazmandiha must:

• Be lawful, accurate and not deliberately misleading.
• Respect the rights, safety and privacy of others.
• Represent genuine businesses, services, products or opportunities.
• Comply with applicable consumer protection, advertising and professional regulations.
• Avoid impersonation, deception or misrepresentation.
• Be relevant to the purpose of the platform.

Users are responsible for ensuring that their content and activities comply with the laws applicable to them.

3. Prohibited Content and Activities

The following are prohibited:

3.1 Illegal or Restricted Goods and Services

• Illegal goods, services or activities.
• Firearms, weapons, explosives and prohibited weapon accessories.
• Illegal drugs and controlled substances offered unlawfully.
• Human trafficking, exploitation or forced labour.
• Sexual services, pornography and sexually exploitative material.
• Fraudulent financial schemes, scams or deceptive investment offers.
• Sale of stolen, counterfeit or unlawfully obtained goods.

3.2 Harmful or Abusive Content

• Threats, intimidation, harassment or bullying.
• Hate speech or unlawful discriminatory content.
• Content encouraging violence, terrorism or criminal activity.
• Sexual exploitation or abuse of children.
• Publication of another person’s private information without lawful justification.
• Malicious links, malware, phishing or attempts to compromise accounts.

3.3 Misleading or Manipulative Activity

• Fake business listings or impersonation.
• False qualifications, licences, accreditations or professional credentials.
• Fabricated, purchased or manipulated reviews.
• False business ownership claims.
• Misleading prices, offers or availability.
• Spam, unsolicited promotional messages or repetitive advertisements.
• Attempts to bypass moderation, verification or account restrictions.

4. Restricted and Controlled Services

Certain services may be advertised only where they comply with applicable laws and Niyazmandiha’s additional safeguards.

4.1 Tutoring and Educational Services

Private tutoring and educational services for adults or children may be permitted.

Where tutoring involves children:

• Arrangements must be made by a parent or legal guardian.
• Advertisers must accurately represent their qualifications and experience.
• Applicable safeguarding, background-check and professional requirements must be followed.
• Advertisers must not use the platform to seek inappropriate private contact with minors.

Niyazmandiha may restrict or remove tutoring advertisements that present safeguarding concerns.

4.2 Elderly Assistance and Everyday Support

Niyazmandiha permits advertisements for non-medical, non-personal assistance services, subject to applicable laws and platform rules.

Permitted services may include:

• Companionship and social support.
• Shopping and errands.
• Housekeeping and cleaning.
• Meal preparation.
• Transport and appointment accompaniment.
• General everyday assistance that does not involve personal or clinical care.
• Medication reminders, provided the service does not involve handling, preparing or administering medication.

The following services are not permitted on Niyazmandiha at this stage:

• Bathing, showering or personal hygiene assistance.
• Dressing or undressing assistance.
• Toileting or continence care.
• Feeding assistance involving personal care needs.
• Moving, lifting or transferring individuals where specialist care is required.
• Nursing, clinical treatment or medical procedures.
• Injections, wound care or diagnosis.
• Preparing, dispensing or administering medication.
• Any other service involving hands-on personal care or regulated clinical care.

These restrictions apply even where a provider holds professional qualifications or regulatory registration.

Niyazmandiha may review these restrictions in the future, but such services remain prohibited unless the policy is formally updated.

4.3 Childcare and Babysitting

Private childcare and babysitting advertisements are not permitted on Niyazmandiha.

This restriction does not automatically prohibit legitimate educational tutoring services that comply with Section 4.1.

4.4 Regulated Professional Services

Users advertising legal, financial, immigration or other regulated professional services must hold any authorisations required by applicable law.

Niyazmandiha may request evidence of relevant qualifications or authorisations and may restrict categories where appropriate checks are unavailable.

5. Political and Public Information

Niyazmandiha does not permit political campaigning, electoral propaganda or advertisements intended primarily to influence political opinion or voting behaviour.

This does not prohibit factual information about government services, immigration procedures, legal requirements, public administration or other legitimate professional services.

6. Business Listings and Reviews

Business owners must provide accurate information and must not misrepresent their relationship with a listed business.

Reviews must reflect genuine experiences and must not be fabricated, purchased or submitted to manipulate ratings.

Business owners must not pressure users to leave misleading reviews or improperly interfere with legitimate criticism.

Niyazmandiha may investigate suspicious listings, claims or reviews and take appropriate action.

7. Messaging and User Communications

Where messaging functionality is available, users must communicate respectfully and only for legitimate purposes related to the platform.

Prohibited messaging behaviour includes:

• Harassment, threats or abusive communications.
• Fraudulent offers or impersonation.
• Unsolicited bulk marketing.
• Requests for unnecessary sensitive personal information.
• Attempts to move conversations elsewhere for fraudulent or exploitative purposes.

Niyazmandiha may investigate reported communications in accordance with its privacy and moderation procedures.

8. Reporting Violations

Users and affected persons may report content or behaviour they believe violates this policy or applicable law using the reporting or contact channels made available by Niyazmandiha.

Reports should include sufficient information to identify the relevant content or conduct.

We may request additional information where reasonably necessary.

Where a report indicates an immediate threat to safety or potentially serious criminal conduct, we may take urgent protective action and cooperate with competent authorities where legally required or permitted.

9. Moderation and Enforcement

Depending on the nature and seriousness of a violation, Niyazmandiha may:

• Request correction or removal of content.
• Issue warnings.
• Restrict access to specific features.
• Suspend or remove listings, reviews or advertisements.
• Restrict or revoke business claims.
• Suspend or terminate accounts.
• Refer relevant matters to competent authorities where appropriate.

Serious safety concerns or suspected illegal content may require immediate action.

Decisions will be made in accordance with applicable law, relevant evidence and the platform’s moderation procedures.

Payment for a service or promotional placement does not exempt users from this policy.

10. Complaints and Appeals

Users may challenge eligible moderation decisions through the complaints or appeals process made available by Niyazmandiha.

We will consider relevant information and review decisions in accordance with applicable legal requirements and our published procedures.

We may decline repetitive or abusive submissions where permitted by law.

11. Changes to This Policy

We may update this policy to reflect changes in applicable law, platform functionality or safety requirements.

The latest version will be published on Niyazmandiha with its updated date.

Material changes will be communicated where required by law.

12. Contact

Questions, complaints and reports concerning this policy may be submitted through Niyazmandiha’s published support, safety or complaints channels.